September 11, 2022

RBFCU always why don’t we you down with Poor Customer support

RBFCU always why don’t we you down with Poor Customer support

So far so good

Great up to now, He’s one of several reasonable mortgage prices, merely $750 control payment in addition they give you substitute for decide for faster speed once immediately following securing the brand new prices if the rates go off ahead of closing, hence happened during my instance. Tend to up-date brand new comment article personal

Hello, we take pleasure in the newest score and so are happy to listen everything is heading better together with your financial. If you had questions in the process, delight please feel free to-arrive out to have guidance.

The 2022 Transparency Statement has landed

RBFCU constantly let’s all of us down when we you need them to step up-and aid in a tricky disease. Immediately following expenses couple of hours to your cell phone which have Amazon’s a lot more than and you can beyond CS to find a random repeated fees linked to an dated current email address. I titled RBFCU given that fees away from Auction web sites created numerous overdrafts. We explained the issue. Brandon, said all of our policy is that you you need a page written down, label Amazon as well as consult which page. I wanted knowing as to the reasons I wanted to endure another thorough techniques once they you will definitely certainly comprehend the refunds out of Craigs list future compliment of. Auction web sites reimbursed all penny. Brandon basically told you, it’s our very own rules to accomplish as low as it is possible to to help all of our people over the years of need. Our formula are not flexible, no matter your needs we have a single dimensions complement plan. Zero letter. No assist. Very loan providers aren’t actually implementing overdrafts, various other sign that clients are not important. Chase has expert CS. Require some cards.

Hi Ronette, that is sad to learn about your current feel to obtain help with costs. We want to get more detail so we lookup next to the the problem. Delight send us an email so you’re able to or personal message all of us because of our authoritative social networking users, including your complete name and you will phone number.

RBFCU has become great for me personally

RBFCU is definitely higher when You will find used him or her. It’s hard to conquer new cost You will find acquired from them. Their site might possibly be better to have fun with, and you may an app might be high.

Hi Rocky, i yes see the 5-superstar rating. We create see their views throughout the consumer experience on the website, and now we possess a software for participants. You are able to install it regarding Google Enjoy or perhaps the App Store: Thank you for your own subscription!

I used on refinance my car thru…

I put on re-finance my car via RBFCU. These people are tear offs. These people were browsing refinance decreasing my rate of interest of the smaller than simply step one% and you may minimizing my personal money by $60 1 month however, including 14 way more repayments adding numerous far more several thousand dollars back at my end price. These people were merely with it so you’re able to fuck me more than my personal latest finance company

Good morning, we realize you have frustrations toward vehicles refinance offer you were given. We’re disappointed to listen to it and would online payday loans Louisiana like to alert all of us regarding the question. Excite reach out to all of us on along with your complete name very all of us will appear further into the this example.

Dishonest Business Profiteering

I’ve never had a negative financial experience as yet. RBFCU was heartless and although We generated a mistake by the entering a wrong number to possess paypal each and every time paypal made an effort to re-techniques…numerous times in a round the clock several months. Rbfcu energized a charge out of $200 overall. I experienced merely established accounts and my girl family savings had come joined accidentally when mobile information. We called the bank Instantaneously and you will remedied itthru PayPal but PP continued to help you re also-procedure they for the completely wrong suggestions so every time they did, the new RBFCU computer system recharged me. Rbfcu don’t care whilst it try a human/desktop error and you may won’t agree to opposite new charges. I secured the latest overdraft fees instantly…even so they nonetheless refused to opposite these types of charges. I discovered you to definitely thoroughly shady and amateurish. I left the financial institution once spending an hour or so on part director exactly who expressed insights and you can said “we are ready to meet you midway“ right after which she told you she’d have to get they acknowledged from the the girl manager… We felt like I happened to be at good used car dealership. She left for about 20 minutes then when she appeared straight back… She said nope the lady supervisor wouldn’t approve they at all so i is SOL , I could perhaps not believe that because an alternative customer… Just who generated an error when move pointers just in case PayPal went on to help you procedure improperly even though I’d altered my personal debit card guidance you to definitely Rbfcu wouldn’t opposite this type of fees. We leftover at that moment (they could maybe not care and attention smaller) and you will decided to go to Frost Bank which seriously believed that howRBFCU Addressed Myself disgraceful. I am still for the treat and you can could not highly recommend Rbfcu in order to anybody. I had heard of their “advanced customer care” but unfortunately that’s no way the fact.

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